Every one of these is cheaper to prevent than to fix, and three of the four are invisible until someone complains.
This is the expensive one, because there is nothing to see. The site looks perfect. Enquiries simply stop arriving and you assume business is slow. A hosting change, an SSL renewal or a plugin update is usually behind it. Forms are tested on a schedule precisely because a broken one is invisible.
Most hacked small business sites in Kenya are not targeted. They are found by a script scanning for a known vulnerability in a plugin that has had a fix available for eight months. Cleaning up afterwards costs far more than the updates would have, and Google may flag the domain in the meantime.
Domains and SSL certificates renew on dates nobody has written down, often on a card that has since been replaced. The site goes dark, email stops, and recovery takes days if the registrar has already released it. Expiry dates are tracked and you get told weeks ahead.
Not a fault, just friction. The price list changed in January, the person who knew how to edit the site left, and it is now October. Every care plan includes hours for exactly this, so small changes take a WhatsApp message instead of a project.
Updates, backups, scans and form tests run on a schedule. You hear from me when something needs a decision, and once a month in a report. Not otherwise.
Four areas of work. Every plan covers all four, at different depth and frequency. Every item is something you can ask me to show you.
WordPress core, plugins, themes and server-side libraries are updated on a staging copy first. Key pages and forms are checked there, then the change is pushed live. Updating straight onto a live site is how sites break on a Friday afternoon.
Full backups of files and database, stored away from the hosting account, because a backup on the same server as the site is not a backup. Restores are tested on a schedule, so you find out they work before the day you need them.
Uptime checks run around the clock. If the site goes down, the alert comes to me and in most cases it is dealt with before anyone outside notices. Certificates and domain expiry are tracked on the same system.
Every plan includes time for real work: new prices, a new team member, a service you have stopped offering. On the larger plans that extends to new pages, speed work and search performance, so the site keeps earning rather than just staying upright.
You should never have to ask whether the work is being done.
Uptime monitoring runs around the clock. If something goes down you are not the one who finds out.
Backups run and are verified. Security scanning looks for anything new on the higher plans.
Updates applied after staging tests. Forms tested end to end. Speed checked. Report sent.
A restore is actually tested. On Growth, an SEO and content review looks at what is working.
Monthly, no contract, cancel with a month of notice. No setup fee. Prices shown in your local currency.
Small sites that rarely change
Your site stays online, safe and current. You stop thinking about it.
Get Essential set upMost businesses start here
For a site that earns its keep. Watched closely, changed quickly, fixed fast.
Get Standard set upSites running ads or chasing rankings
The site keeps improving, not just surviving. New pages, better speed, better rankings.
Get Growth set upNo vague tiers. Every difference is listed.
| Feature | Essential $30 | Standard $60 | Growth $120 |
|---|---|---|---|
| Updates and security | |||
| Core, plugin and theme updates | Monthly | Fortnightly | Weekly |
| Tested on a staging copy first | Included | Included | Included |
| Rollback point before each update | Included | Included | Included |
| PHP and server libraries kept current | Not included | Included | Included |
| Security and malware scanning | Monthly | Weekly | Daily |
| Malware cleanup if the site is hacked | Quoted | Included | Included |
| SSL and domain expiry tracking | Included | Included | Included |
| Backups and recovery | |||
| Offsite backups | Weekly | Daily | Daily |
| Retention | 30 days | 90 days | 12 months |
| Files and database together | Included | Included | Included |
| Restore tested | Yearly | Quarterly | Monthly |
| Emergency restore turnaround | 2 working days | 1 working day | Same day |
| Monitoring and testing | |||
| Uptime monitoring | Every 5 min | Every minute | Every minute |
| Contact and quote form testing | Monthly | Fortnightly | Weekly |
| Broken link scan | Not included | Monthly | Monthly |
| Speed and performance check | Not included | Monthly | Monthly, with fixes |
| Core Web Vitals tracked | Not included | Not included | Included |
| Content and improvement | |||
| Content edits included | 1 hour | 3 hours | 8 hours |
| New landing pages and sections | Not included | Not included | Included |
| Search Console monitoring | Not included | Not included | Included |
| SEO and content review | Not included | Not included | Quarterly |
| Extra hours if you need them | On quote | On quote | On quote |
| Reporting and support | |||
| Monthly report | Not included | Included | Included |
| Review call | Not included | Not included | Quarterly |
| Support channel | WhatsApp priority | ||
| Response time | 2 working days | 1 working day | Same working day |
| Emergency fixes | Quoted | 1 per quarter | Unlimited |
Said up front, so there is nothing to discover later.
These stay in your name and on your card, so you always own them. I can recommend a host and set it up, but the account is yours and the bill comes to you.
Care plans keep the current site healthy and make changes to it. Rebuilding the design is a separate project, quoted on its own.
Premium plugins, themes and third party tools are billed to you at cost. You keep the licences.
Every plan has an hours figure and it is stated plainly. Work beyond it is quoted and agreed in writing first. You will never get a surprise invoice.
If the site runs on WordPress or takes enquiries through a form, yes. WordPress needs regular updates or it becomes a security risk, and forms break quietly after hosting or plugin changes. A small static site that never changes needs far less, and I will tell you if that is you rather than sell you a plan you do not need.
Yes, after a free check of what is there. Roughly one site in five turns out to be built badly enough that maintaining it costs more than replacing it. If yours is one of them I will say so and give you both numbers, rather than taking a monthly fee to prop something up.
Standard suits most businesses. Essential makes sense for a small site that rarely changes and mostly needs to stay safe and online. Growth is for a site you are actively marketing, where you want new pages and search performance rather than only upkeep. You can move between them at any time.
On Standard and Growth, cleanup is included: the site is taken to a clean restore point, the way in is closed, and you get a written account of what happened. On Essential it is quoted, because cleanup effort varies a lot. In every case you have offsite backups to go back to.
Extra hours are billed at the normal rate and always agreed in writing before the work starts. If you are regularly going over, I will tell you to move up a plan rather than quietly billing you more each month.
Any time, with a month of notice. These are monthly plans, not annual contracts. You keep your site, your hosting, your domain and a final backup.
No, and that is deliberate. Hosting in your own name means you are never locked in. I can recommend a host, set it up and manage it under your account, but the relationship is yours.
Send me your web address. You get a written check of update status, speed, broken forms, backups and security, usually within two working days. No charge, no obligation, and the findings are yours to keep even if you never hear from me again.
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